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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal> I recently downloaded Windows 10 and JAWS 16. When I did so, I seem to have to download the ReaEar scripts again. However, when I try to log in it doesn’t recognize my password. I have requested my password and am getting a message that the user is blocked with no instructions about unblocking. I tried to register using another of my email addresses and am getting a message that a user with the email address already exists, although I am very certain I have never registered with that address. Can any one give me some guidance on what to do from here? There seems to be no way to get in touch with any one on the site.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Marion Gwizdala<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>