[Rwp] Control Surfaces: I'm about ready to pull my hair out!

Tue Feb 16 05:08:01 EST 2016

Guys, I genuinely hope that no one takes offense to this joke, and if you do, let me preempt my message below by saying I profusely! apologize, but you'd think I just finnished kemo therapy over here, as my hair's all gone after pulling it all out.  No, seriously, here's the situation.

I have a Presonus Faderport control surface.  I'm not gonna mention names, but a friend of mine actually recommended it for use in Logic Pro X, and ProTools on my mac.  We'll just say that in PT it works great, but everyone else is proving to be disastrous!

Anyway, I installed the drivers and ran the updated firmware to the unit.  That all went completely smoothely.  In fact, I might have even fixed it where it now works correctly on Logic, but that's neither here nor there.  By the way, I've not proven that totally yet, but I have some suspitions.  Anyway, you can write me off list about that if you want to.

Anyhow, back to Reaper, I went after installing the drivers/firmware update and popped open Reaper.  BTW, I just downloaded the most up to date installer last night, so I know it's totally updated.  that isn't the issue.  Anyway, I went into Reaper, hit CTRL+P, went down in the tree view to Control Surfaces, clicked on add, and selected the Presonus Faderport, then hit OK.  Then I closed the preferences.

Now, nothing's working on the surface from within Reaper.  I can get it to work perfectly all day long in ProTools on my mac, but not in Reaper on my Windows XP machine.

I've literally just spent the last hour and a half Googling, and reading forum thread after forum thread to absolutely no ends, and have come up empty handed every dawg gone time.

I've uninstalled and reinstalled the drivers, I've reflashed the firmware several times, I've unplugged and replugged both the USB and the power cord.  It's not a USB cable going bad issue, as again, it works fine in PT 12.4 extremely rock solidly.

I've tried moving the motorized fader, I've tried my transport buttons like play/stop, absolutely nothing!  I even went so far as to try isolating the problem to see if it was an XP issue, or maybe the fact I'm running X86 hardware, and not X64, but that isn't the case.  I tried on my Windows 10 laptop, which normally, I'd not use for recording, but just for the hell of it, I did try, and even over there, with UAC disabled, and me having full root admin access, it still! didn't work.

Yes, I did hit applications key, and try running Reaper as Administrator, and yes, I have tried installing the Faderport again by running as Administrator.  It should already be doing that by default, but just in case, I wanted to be sure.  No go.

I looked in the pdf manual to the Faderport, but I see absolutely nothing! zilch!  Nada!  That says anything about it not working in Windows, let alone! in Windows XP.

In fact, lots of my Google searches are turning up people who apparently have done it just fine on XP Pro SP3, which is precisely what I'm using with JAWS 15.  Yes, I do have NVDA as well, not that that matters.

I'm totally out of options.  I honest to God don't know what the heck is left to try.  I don't exactly need! a control surface with Reaper, but it sure would make my mixing way way easier!

Chris.
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