[RWP] Fw: [support] support request 5624

[Kylar C]

Hi,
Well, this just sort of proves to me how unhelpful these people can be.
It's all very well being able to use N, P, and control with those keys, but
blind people just...can't.
I don't quite understand what he's saying about the x number. Its funny how
with any other vst that uses presets, I'm able to access all of them. For
example, Z3ta+.
That's slightly annoying and frustraighting.
Anyways, rant over.
Have a blessed day.
Kyle Cunningham.

-----Original Message-----
From: RWP [mailto:rwp-bounces at reaaccess.com] On Behalf Of Jim Noseworthy
Sent: Sunday, June 29, 2014 11:24 AM
To: rwp at reaaccess.com
Subject: [RWP] Fw: [support] support request 5624

Hello Folks:

Pianoteq support and my self have exchanged emails concerning the problems
that I am having accessing Pianoteq's presets. Below is their latest
response.

Hi Jim,

The hosts only pick the first X number of presets. That is why only the
D4 grand piano is being available in their list. The host developers should
try to increase the X number so that you can pick all presets for all
instruments.

Regards,
Niclas Fogwall
Sales & support
Pianoteq
------------------
www.pianoteq.com


-------- Original Message --------
Subject: Re: [support] support request 5624
From: Jim Noseworthy <jim.noseworthy at compuconference.com>
To: Niclas Fogwall, Pianoteq support <support at pianoteq.com>
Date: 2014-06-27 23:37

>
> Niclas:
>
> Thanks for your response.
>
> The solutions that you are offering presume that I could access the 
> graphical interface which I, as well as other Blind folks cannot. If I 
> do go in to the graphical interface, with sighted assistance, these 
> keys indeed do perform the stated functions.
>
> Most Blind folks access VST plugins through programs such as Reaper, 
> Sonar, Protools ETC.  I myself use both Reaper as well as Sonar 8.53.
> In both of these programs, I am able to access all of the D4 presets 
> by simply cursoring up/down through the list.  I am also able to 
> access all of the parameters for the presets - all without sighted 
> assistance.  I realize you are not a Sonar or Reaper support person; 
> but my question is, why does Pianoteq 5 reveal all presets and 
> parameters for the D4 piano using Sonar or Reaper and using the 
> respective program's keyboard commands. Why is one piano perfectly 
> accessible and all of the others not?  Maybe this is a question for 
> the Devs to answer.  If I can sort that out, I may be able to find a way
to access the other pianos.
>
> I have the same problem in both Sonar and Reaper when I use my 
> keyboard controler to try and access all of the instruments and their 
> presets via "program Change" messages. I can choose any preset with a 
> program change inside the D4 but I cannot access any other instrument 
> and their presets with program change messages.
>
> To say this is frustrating, is an under statement.
>
> Thanks.
>
> -----Original Message----- From: Niclas Fogwall, Pianoteq support
> Sent: Friday, June 27, 2014 5:19 PM
> To: jim.noseworthy at compuconference.com
> Cc: support at pianoteq.com
> Subject: Re: [support] support request 5624
>
> Hi Jim,
>
> There are the keyboard shortcuts "N" and "P" that let you browse all 
> presets. Ctrl+N and Ctrl+P switch to the next/previous instrument.
>
> In the Options-MIDI tab, select "Full featured" as current MIDI 
> mapping, then assign a controller of choice for Next and for Previous 
> preset respectively. Then save your current MIDI mapping and select 
> "Set as default". You should ask someone to help you with this part.
>
> Regards,
> Niclas Fogwall
> Sales & support
> Pianoteq
> ------------------
> www.pianoteq.com
>
>
> -------- Original Message --------
> Subject: [support] support request 5624
> From: Jim Noseworthy <jim.noseworthy at compuconference.com>
> To: support at pianoteq.com
> Date: 2014-06-26 21:06
>
>>
>> User: Jim Noseworthy <jim.noseworthy at compuconference.com>
>> Locale: en-US
>> Version: 5
>> OS: Windows 7 Pro., CPU:
>> Host: Reaper
>> IP: 156.34.80.43
>> UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) 
>> like Gecko
>>
>> Hi Folks:
>>
>> As a Blind Musician, I must say that your stand-alone host is 
>> completely inaccessible to those of us who are using computer screen 
>> reading programs.  Even with Reaper, I am unable to obtain computer 
>> keyboard access for changing instruments. As it stands right now, I 
>> am only able to access the 34 presets of the D4 piano via the 
>> computer keyboard.
>>
>> I'm hoping that I might be able to access the instrument choices via 
>> my Keystation Pro 88 controller.  What MIDI message is required to 
>> switch between instruments?
>>
>> Thanks all over the place.
>>
>>
>>
>>
>
>
>
> 


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