[RWP] Fw: [support] support request 5624

[Jim Noseworthy]

Hello Folks:

Pianoteq support and my self have exchanged emails concerning the problems 
that I am having accessing Pianoteq's presets. Below is their latest 
response.

Hi Jim,

The hosts only pick the first X number of presets. That is why only the
D4 grand piano is being available in their list. The host developers
should try to increase the X number so that you can pick all presets for
all instruments.

Regards,
Niclas Fogwall
Sales & support
Pianoteq
------------------
www.pianoteq.com


-------- Original Message --------
Subject: Re: [support] support request 5624
From: Jim Noseworthy <jim.noseworthy at compuconference.com>
To: Niclas Fogwall, Pianoteq support <support at pianoteq.com>
Date: 2014-06-27 23:37

>
> Niclas:
>
> Thanks for your response.
>
> The solutions that you are offering presume that I could access the
> graphical interface which I, as well as other Blind folks cannot. If I
> do go in to the graphical interface, with sighted assistance, these keys
> indeed do perform the stated functions.
>
> Most Blind folks access VST plugins through programs such as Reaper,
> Sonar, Protools ETC.  I myself use both Reaper as well as Sonar 8.53.
> In both of these programs, I am able to access all of the D4 presets by
> simply cursoring up/down through the list.  I am also able to access all
> of the parameters for the presets - all without sighted assistance.  I
> realize you are not a Sonar or Reaper support person; but my question
> is, why does Pianoteq 5 reveal all presets and parameters for the D4
> piano using Sonar or Reaper and using the respective program's keyboard
> commands. Why is one piano perfectly accessible and all of the others
> not?  Maybe this is a question for the Devs to answer.  If I can sort
> that out, I may be able to find a way to access the other pianos.
>
> I have the same problem in both Sonar and Reaper when I use my keyboard
> controler to try and access all of the instruments and their presets via
> "program Change" messages. I can choose any preset with a program change
> inside the D4 but I cannot access any other instrument and their presets
> with program change messages.
>
> To say this is frustrating, is an under statement.
>
> Thanks.
>
> -----Original Message----- From: Niclas Fogwall, Pianoteq support
> Sent: Friday, June 27, 2014 5:19 PM
> To: jim.noseworthy at compuconference.com
> Cc: support at pianoteq.com
> Subject: Re: [support] support request 5624
>
> Hi Jim,
>
> There are the keyboard shortcuts "N" and "P" that let you browse all
> presets. Ctrl+N and Ctrl+P switch to the next/previous instrument.
>
> In the Options-MIDI tab, select "Full featured" as current MIDI mapping,
> then assign a controller of choice for Next and for Previous preset
> respectively. Then save your current MIDI mapping and select "Set as
> default". You should ask someone to help you with this part.
>
> Regards,
> Niclas Fogwall
> Sales & support
> Pianoteq
> ------------------
> www.pianoteq.com
>
>
> -------- Original Message --------
> Subject: [support] support request 5624
> From: Jim Noseworthy <jim.noseworthy at compuconference.com>
> To: support at pianoteq.com
> Date: 2014-06-26 21:06
>
>>
>> User: Jim Noseworthy <jim.noseworthy at compuconference.com>
>> Locale: en-US
>> Version: 5
>> OS: Windows 7 Pro., CPU:
>> Host: Reaper
>> IP: 156.34.80.43
>> UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0)
>> like Gecko
>>
>> Hi Folks:
>>
>> As a Blind Musician, I must say that your stand-alone host is
>> completely inaccessible to those of us who are using computer screen
>> reading programs.  Even with Reaper, I am unable to obtain computer
>> keyboard access for changing instruments. As it stands right now, I am
>> only able to access the 34 presets of the D4 piano via the computer
>> keyboard.
>>
>> I'm hoping that I might be able to access the instrument choices via
>> my Keystation Pro 88 controller.  What MIDI message is required to
>> switch between instruments?
>>
>> Thanks all over the place.
>>
>>
>>
>>
>
>
>
>