[DECtalk] Help with Jaws 7, video card, and XP Pro

[Katie Madison]

  Hi Jayson,
  This is Katie.
  I've never had these problems, but I'd call fs tech support, or if all 
else failes, call your computer manufacturer. I wish you the best and I have 
high hopes for you.
  Best wishes,
  Your friend Katie
  ----- Original Message ----- 
  From: "Jayson Smith" <ratguy at insightbb.com>
  To: "DECtalk Discussions" <dectalk at bluegrasspals.com>
  Sent: Thursday, October 04, 2007 5:11 PM
  Subject: [DECtalk] Help with Jaws 7, video card, and XP Pro


  > Hi,
  >
  >     Yes, I know this message is off-topic, and for that I'm sorry. But I
  > really need some help with this one. Here's the situation.
  >
  >     System running XP Pro and Jaws 7 working perfectly. Today we 
installed
  > an M-Audio Delta 1010LT soundcard. Booted the thing up and... Dialog 
about
  > having to restore registry files from a backup, but more importantly,
  > sighted assistant can't read the screen, there are four copies of 
everything
  > on the screen and they're all bleeding through, that's how she described 
it,
  > very little is readable. It's been God knows how long since we've had a
  > screen on this system, so I have no idea when this problem popped up. 
The
  > system is only about three years old though. Go into control panel, now
  > screen is pitch black except for a small bar of color at the top. Try 
many
  > different things, don't remember all of them. Finally I got the bright 
idea
  > to reinstall video drivers, it's an on-motherboard video adaptor, so 
just
  > had Windows do it. Install, reboot, and... Same problem, and now, Jaws 
isn't
  > intercepting video properly, so no Jaws. I have no Jaws, and she has no
  > video. I run the Jaws setup, human speech comes on and says it made some
  > setting adjustments. Reboot and she has video, we have no Jaws. Try many
  > different things, all sorts of driver reinstalls for the video adaptor,
  > still no go. Installing video intercept for Jaws over and over and over
  > again, no go. Tried a total uninstall and reinstall of Jaws, hoping and
  > praying, but nope. Also, now the screen is using very low resolution and
  > color depth, and we can't change it to reasonable values E.G. 1024X768,
  > 32-bit colors.
  >     I know of two things to try. 1. Get a new video card and install it. 
If
  > we do that, what cards work well with Jaws, and/or what should be 
avoided at
  > all costs? Or, 2. Completely reinstall XP. Has anyone had any similar
  > experiences, and which of these options would you recommend, assuming
  > something's not totally fried on the motherboard or something?
  > Thanks for any help!
  > Jayson
  >
  > _______________________________________________
  > DECtalk mailing list
  > DECtalk at bluegrasspals.com
  > http://jaybird.no-ip.info/mailman/listinfo/dectalk


--------------------------------------------------------------------------------